Do you charge for samples?
We will produce up to 1 sample per design free of charge but higher quantities may incur a charge.
Is the quoted run quantity the amount I have to order? Yes, but we can renegotiate the prices for alternative quantities.
Have I any options of payment for the tool?
Our payment terms are 50% with order and 50% on approval of the tool but we are currently reviewing other options and will keep you advised.
Why does mould tooling take so long?
We work to standard industry lead times.
Tool making is unfortunately a long process
- either patterns are produced which are sent to a foundry for casting then returned to the toolmaker for finishing or the tool is CNC’d from a solid block of aluminium. The more cavities a tool has, the longer the process takes.
Who owns and maintains the tool?
Following final payment you will own the tool and therefore will be responsible for maintenance and insurance.
Can I have my name and/or part numbers on my mouldings?
Yes we can add plates into the tool. |
Can I request a modification to the tooling after completion?
Yes, but a charge will be incurred. What are your production lead times? When your tool delivery date is confirmed, the manufacturing plant’s customer services co-ordinator will contact you to agree dates for the first off sample approval and full production. What are your quality procedures? We have implemented and operate under the following quality procedures:-
ISO/TS16949 - Northampton Technical Centre
ISO/TS16949 - Northampton Plant ISO/9001 2000 - Livingston Plant
ISO/TS16949 - Spennymoor
ISO/9002 2000 - Torpoint Plant Is expanded foam recyclable? Yes, there are several recycling options including:-
1) Dose back into virgin bead material
2) Recycle into plastic products such as video & CD cases, coat hangers and plant
pots.
3) Compact and extrude into a hardwood substitute to produce new products such as garden furniture, window & picture frames. |
